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Send your ROI through the roof with Premier Training

Training increases user adoption and productivity—it’s the single most important investment you can make to boost your bottom line. Customers who were trained by salesforce.com have 52% higher user adoption rates and increased sales pipeline by 132%.

Of course, training is not a one-time event. As new employees join the firm and others move to different positions, they need to gain new skills and build on existing ones. And with new releases 3 times a year, administrators constantly need to make new features available—and employees need to learn to use them.

Train as many users as you want. As often as you need.

To help you boost your ROI with training, we offer Premier Training, an all-inclusive training option at a single, subscription-based price. Premier Training members enjoy unlimited access to the existing salesforce.com course catalog, plus an exclusive Premier course catalog—a living library that’s always up to date.

With Premier Training, you get:
  • Self-paced online courses
  • Instructor-led regional and virtual classes
  • Certification exams
  • A week-long private class for administrators or developers
  • An annual training consultation to create a training plan that’s right for you

Train your entire team with Premier Training:

By Role|By Stage
Contact us to learn more about Premier Training
headshot End Users
headshot Administrators
headshot Implementors
headshot Developers

At the Deployment stage:

  • Use the applications to do a better job and build strong customer relationships
  • Manage data to close more deals and provide better service
  • Build reports and dashboards to work smarter

At the Expansion stage:

  • Keep up to date with online release training
  • Improve skills in existing applications
  • Build skills in new applications

At the Design stage:

  • Get certified
  • Set up, configure, and manage Salesforce CRM
  • Customize Salesforce CRM, including page layouts, fields, tabs, and business processes
  • Create a secure environment
  • Import and maintain clean data
  • Create high-value reports and dashboards
  • Support end users
  • Plan for release updates and end user training

At the Deployment stage

  • Get expert advice from a salesforce.com Training Architect in 1:1 training consultations
  • Help end users get the most from Salesforce CRM
  • Prepare to roll out new applications

At the Development stage

  • Build applications with clicks, not code
  • Create advanced workflows and validations
  • Automate business processes
  • Create custom reports for management

At the Expansion stage

  • Keep up to date with online release training
  • Get new users up to speed quickly
  • Manage data to keep it clean and up to date
  • Stay certified!

At the Design stage:

  • Get certified
  • Plan for process integration and system configuration to maximize productivity
  • Design the best Salesforce CRM solution to achieve your business goals
  • Identify key reporting metrics
  • Plan deployment strategies for usability and productivity
  • Plan customizations using the configuration and setup options
  • Take advantage of the Force.com platform and the AppExchange

At the Deployment stage:

  • Get expert advice from a salesforce.com Training Architect in 1:1 training consultations
  • Help end users get the most from Salesforce CRM
  • Prepare to roll out new applications

At the Expansion stage:

  • Keep up to date with online release training
  • Get new users up to speed quickly
  • Manage data to keep it clean and up to date
  • Stay certified!

At the Development stage:

  • Get certified
  • Build applications, either with clicks, not code or with Apex Code and Visualforce
  • Create advanced workflows and validations
  • Automate business processes
  • Create custom reports for management
  • Customize the user experience
  • Develop native Force.com applications
  • Use the Force.com IDE and team-based development techniques with version control
  • Use the Force.com sandbox testing environment

At the Expansion stage:

  • Keep up to date with online release training
  • Work with new capabilities, manage release cycles, and build better applications
  • Stay certified!
Design

Implementation team:

  • Plan system configuration and process integration
  • Design the best solutions to match business goals
  • Identify key reporting metrics
  • Plan deployment strategies for usability and productivity
  • Plan customizations using the configuration and setup options
  • Take advantage of the Force.com platform and the AppExchange
  • Get certified

Administrators:

  • Set up, configure, and manage Salesforce CRM day to day
  • Customize, including page layouts, fields, tabs, and business processes
  • Create a secure environment
  • Import and maintain clean data
  • Create high-value reports and dashboards
  • Support end users
  • Plan for release updates and end user training
  • Get certified

Administrators and developers:

  • Build applications using clicks not code
  • Create advanced workflows and validations
  • Automate business processes
  • Create custom reports for management

Developers:

  • Customize the user experience
  • Develop applications beyond CRM
  • Use team-based development techniques with version control
  • Use the Force.com sandbox testing environment
  • Get certified

End users:

  • Get more done
  • Build strong customer relationships
  • Manage their data to close more deals and provide better service
  • Build reports and dashboards to work smarter

Administrators and the implementation team:

  • Get expert advice from a salesforce.com Training Architect in 1:1 training consultations
  • Help end users get the most from Salesforce CRM
  • Prepare to roll out new Salesforce CRM or custom applications

End users:

  • Keep up to date with online release training
  • Keep building skills in existing applications
  • Learn to use new applications

Administrators and implementation team:

  • Keep up to date with online release training
  • Get new users up to speed quickly
  • Keep data clean and up to date

Developers:

  • Keep up to date with online release training
  • Work with new capabilities, manage release cycles, and build better applications
  • Stay certified!